ORDER TRACKING
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with tracking details.
Shipping Time
Shipping times vary based on your location. Estimated delivery times is 7-15 working days.
Please note that delays may occur due to unforeseen circumstances such as weather, courier delays, or high order volumes.
Order Tracking
Once your order has been dispatched, a tracking link will be shared via email so you can monitor your delivery in real time.
return & exchange policy
Return Eligibility
We accept returns within 7–10 days of delivery. To be eligible for a return:
Items must be unused, unwashed, and in original condition
Original tags and packaging must be intact
Returns will only be accepted if there is a issue in the following:
Damaged Product (Photo proof required)
Size Issue
Exchanges
We offer exchanges for size or defective items, subject to stock availability. If the requested size is unavailable, you may opt for a return.
Return Process
To initiate a return or exchange:
Contact our support team via Whatsapp with your order details
Once approved, ship the item back to the provided address
After inspection, your refund or exchange will be processed
Refunds
Refunds are processed within 5–7 business days after we receive and inspect the returned item. The amount will be credited to your original payment method.